self storage faq

Self Storage FAQ

Don’t let your questions deter you from finding the storage space you need! Hillside Self Storage is here to simplify the process for our Amarillo, TX, neighbors and make it easy to search through and select the right fit for you. If you are new to renting self storage and think you could use some additional guidance throughout your rental, please stop by our contact our Hillside Road office to talk through your situation with one of our experts. For quick answers to your questions, read through our complete self storage FAQ below!

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Self storage in Amarillo, TX

Why Should I Rent Climate-Controlled Storage for My Items?

We recommend climate-controlled storage for safeguarding delicate items against the region’s temperature extremes and humidity. Such units are perfect for electronics, wooden furniture, artwork, and musical instruments, providing an environment that preserves their condition and extends their lifespan. This is particularly beneficial in Texas, where weather conditions vary significantly from season to season, year to year.

What Are the Benefits of Drive-Up Storage Units?

Drive-up storage units at Hillside Self Storage offer unparalleled ease of use. They allow direct vehicle access for effortless loading and unloading, ideal for bulky or heavy items like furniture and equipment. These units are a practical solution for both personal use and businesses, offering quick access for frequent storage needs.

Do I Need a Protection Plan When Renting at Hillside Self Storage?

Yes, Hillside Self Storage requires all renters to have a protection plan for their storage units. Customers can present their own insurance or choose from our tailored protection plans. Our team is dedicated to helping you select the best option to safeguard your stored items against unexpected incidents.

Can I Purchase Locks and Other Supplies at Your Facility?

Absolutely! At Hillside Self Storage, we offer a variety of essential storage supplies, including locks, boxes, tape, and furniture covers. Our goal is to provide everything you need for a seamless storage process. Stop by our Hillside Road office today!

How Can I Pay My Storage Bill Online?

Paying your bill online at Hillside Self Storage is easy and convenient. Visit our website, click the “Pay Bill” button in the top right, and follow the simple instructions. Our system offers both account-based and guest checkout options, with the ability to prepay for future months.

Can I Sleep in My Storage Unit?

It is strictly prohibited to live or sleep in any storage unit at Hillside Self Storage. This policy is in place to comply with safety regulations and laws, ensuring the well-being of all our customers.

How Do I Know Which Storage Unit Size Is Right for Me?

Selecting the right storage unit size is crucial. Use our online storage calculator for an initial size recommendation, or consult with our storage experts in-person for personalized advice based on the quantity and type of your belongings.

Can I Contact Hillside Self Storage After Regular Business Hours?

For urgent issues outside business hours, Hillside Self Storage offers a responsive after-hours support system. Contact us via phone or our website’s live chat for immediate help, or use email and our contact form for non-urgent queries.

Can I Rent a Storage Unit for a Short Period at Hillside Self Storage?

At Hillside Self Storage, we understand the varying needs of our customers. That’s why we offer flexible month-to-month leases. Whether you need a storage solution for just a few weeks or for an extended period, our flexible leasing options ensure you’re not bound by long-term contracts.

Does Hillside Self Storage Offer Assistance with Moving or Truck Rentals?

While Hillside Self Storage doesn’t directly offer moving or truck rental services, we provide valuable resources to aid your moving process. Our Neighborhood Friends program features a list of trusted local companies that can support you as you settle into a new space. You can find recommendations on our bulletin board, ensuring you get reliable assistance for your move.

How Soon Can I Access My Unit After Renting Online at Hillside Self Storage?

When you rent a storage unit online at Hillside Self Storage, you can access it immediately after receiving your confirmation email. Our efficient online rental process allows you to quickly secure the right storage space for your needs.

What Are the Access Hours for My Storage Unit at Hillside Self Storage?

We offer convenient access hours for your storage space to accommodate your schedule. You can access your storage unit from 6 AM to 10 PM every day.

Need More Information?

If you have further questions or need additional information about our storage solutions, the team at Hillside Self Storage is here to help. Don’t hesitate to reach out to us by phone or email, or feel free to visit us at 9375 Hillside Road in person for assistance.

Experience the Benefits of More Storage Space with Hillside Self Storage

When your home or work space begins to overflow with clutter, it may be time to consider renting self storage. Having an additional storage space at your disposal, outside of your primary space, frees up valuable room and provides a secure location to keep valuable and fragile items. See why Hillside Self Storage is a top choice for Amarillo, TX, residents!

Search through our available storage units at your leisure, and take advantage of our online resources to find the perfect fit for you.  Our experts have compiled a comprehensive list of tips to help you find an ideal storage unit and pack all your belongings efficiently and carefully. Choose from climate-controlled and drive-up amenities to best protect your items, and carefully consider how temperature-sensitive the objects are that you plan to store. Even when you rent online, you always have assistance just a click or phone call away. Find your storage solution with Hillside Self Storage!

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